Support

How can we help?

Find a quick answer below, or reach out directly - our team responds to every message.

Send us your account email and a description of the issue. A real person reads every message.

Message us directly on Telegram for the fastest response during business hours.

Prefer to talk it through? Call our support line directly.

Answers to the questions we hear most: refunds, balance, payments, and how indexing works.

Endpoints, authentication, and request examples for submitting and tracking URLs by API.

Quickstart

New here? Get indexing in three steps

Grab your key from the Profile page, or use the dashboard directly - no key required.

Track it in real time from Pending to Done, with an automatic refund if it fails.

FAQ